When you dine out as much as I do it’s only natural to expect a few disappointments. While getting a crap kebab or a bog standard burger can be a bit saddening, the worst is when you have seriously high hopes for a place only to have them dashed on the rocks of poor customer service. I’ve had quite a few sad foodie experiences in the past wee while, so I thought I’d share them with you lovely people.
The Time We Had To Wait Two Hours for Brunch
We popped into Cabslam for brunch one day because we’d heard awesome things. We sat down at 11am, ordered our brekkie, and we waited. Service was a bit slow, but after an hour I started to notice people who had arrived after us happily tucking into their food: in some cases the same food we’d ordered. Hmmm. I called over our waiter: he couldn’t even remember serving us. Then it turned out he’d lost our order. Cue another hour of waiting. Our food didn’t get bumped up the queue, and we weren’t offered free coffees to make up for the fact that we’d finished our drinks ages ago. The worst part is, to use their free Wi-Fi you have to like them on Facebook. So now I have to drool over their food knowing that I can never go back there because the service was so bad and I have principles. Sob.
The Time the Waitress Ate My Lunch
While we were in the Algarve we visited a restaurant known for its mixed grill. This formidable plate is enough for four people to share, or for two to stuff themselves full and still have some for lunch the next day. Thinking the leftovers would be handy for sandwiches the next day, I ordered it and shared with my dad. We asked for a doggy bag but it never came. As we were leaving my dad asked the owner if we could have our leftovers. She looked embarrassed and said “we must have thrown it out.” BUT! Just after our food was taken away we noticed the staff settling down for dinner. Suspicious! I’m not saying they ate my lunch, but they totally ate my lunch.
The Time We Had to Share a Table with Three French Men
The first sign something was off was that it was ‘Fresh Fish Friday’ but the menu was solely comprised of shellfish. The food was pretty average, but we were looking forward to dessert. Just before we could order it the waiter came over and asked us to budge over as he wanted to squeeze three more customers round our wee table. Didn’t really fancy eating my pudding when the guys sitting beside us were tucking into their garlicky starters, but sadly the waiter didn’t fancy bringing us the bill either. Awkward all round.
The Time We Got Served Raw Chicken
Lizarran is one of my favourite Spanish chains, so imagine my shock when I went into one of their restaurants in Madrid and got served this:
No apologies from the staff, nothing taken off our bill, nada. When I got in touch with Lizarran head office (via Twitter and email) I was also ignored! Moral of the story is, always cut your pintxo in half. Speaking of pintxos…
The Time We Went for Pintxos in Edinburgh
The arrival of an “authentic” Spanish tapas bar in Leith cheered me no end. But after visiting the place in question I realised this was 100% Edinburgh, 0% Sevilla. We ordered some bread and alioli and got about 3 teardrops of garlic mayo and six wee slices of bread for our £3.20. All the dishes were saucy, so we kept having to order more £3 bread baskets to mop up the juices. When my dad complained about the tiny portions and extortionate pricing he ended up in a Facebook slanging match with the owner. So I won’t be going back.
The Time We Went to a Fado Show
We had an amazing weekend in Lisbon just before Christmas. We ate so much good food, but sadly the weekend ended on a low note with a trip to a fado dinner show. The food was basically disgusting: my duck was overcooked and my rice was inedible. It was one of the most expensive meals we had all weekend. I spent the next couple of days suffering with food poisoning. Whether that’s the fado show’s fault or the Irish sausages my mum fed me when I got back to the Algarve is up for debate.
The Time We Got Invited on The Restaurant Inspector
Shortly after starting this blog, I paid a visit to Iggs. The food was nice but the service was awful. I complained on TripAdvisor and as a result got invited onto an episode of The Restaurant Inspector. Somehow they’d managed to make the restaurant even worse. We were left sitting for an hour waiting to pay for our drinks while the owner schmoozed with the TV crew. Eventually we just walked out, leaving our address in case they wanted to follow up for payment. They’ve closed down now, which is kind of a shame I suppose?
So, although not the worst meals I’ve ever eaten, these were definitely the most upsetting. What are your worst restaurant experiences?